All illustrations and images that I have created for this web site and/or illustrations that I have been commissioned for are protected from misappropriation, misuse, and unauthorized use. I retain the right to use any illustration that has been commissioned to promote my work. Promotion includes the right to use these illustrations on my blog, in other social media, and to make these illustrations available to others on a non-commercial basis as examples of my work. I will not accept payment from anyone to whom I have provided these commissioned illustrations as examples of my work. Anyone using any of my illustrations must obtain my permission in advance and if the illustration is used for commercial purposes must have paid me an agreed upon fee before using any illustration. Any illustration used in any way must contain a credit indicating that Ellie Design is the illustrator. Anyone granted permission to use any of my illustrations is subject to these policies.
Shipping and handling charges are based on current rates and fees. The customer is always responsible for shipping and packaging fees.
If for any reason you are not satisfied, please contact me as soon as you receive your order and I will do my best to find a solution. Many of my products available on my website are eligible for return within one month of purchase. However, some products, such as framed art and commissioned work cannot be returned or refunded.